Responsibilities
- Outbound Sales Calls: The Outbound Sales Agent will engage in proactive outbound sales calls to potential customers in order to generate leads and close sales.
- Lead Generation: Identify and qualify potential customers through market research and prospecting activities.
- Sales Presentations: Develop and deliver persuasive sales pitches to communicate the value of our products/services to potential customers.
- Sales Targets: Achieve monthly and quarterly sales targets as set by the Sales Manager or Team Lead.
- CRM Usage: Accurately record all sales interactions, customer information, and sales-related data in the company’s CRM system.
- Customer Relationship Management: Build and maintain positive relationships with customers by providing excellent customer service and addressing their inquiries and concerns.
- Product Knowledge: Maintain in-depth knowledge of our products or services to effectively address customer inquiries and objections.
- Sales Pitch: Develop and deliver compelling sales pitches to engage and persuade potential customers.
- Lead Qualification: Qualify leads based on their needs, budget, and buying intent.
- Customer Relationship: Build and maintain positive relationships with customers by providing excellent customer service and addressing their concerns.
- Sales Records: Accurately and timely record all sales interactions and customer information in the CRM system.
- Market Research: Stay updated on industry trends, competitors, and market conditions to identify opportunities and threats.
- Adhoc tasks as assigned by management
Requirements
- Proven strong sales experience, minimum 3 years’ OUTBOUND(BPO) experience (Required)
- Excellent communication, interpersonal, problem-solving, presentation, and organizational skills (Required)
- Personal integrity (Required)
- Track record of over-achieving quotaStrong phone presence and experience dialing heaps of calls per day
- Strong listening, negotiation, and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- An ability to work under pressure and meet deadlines
- Amenable to graveyard schedule, weekend, and holiday work.
- Work From Home setup – candidates are required to have a conducive work from home set up with a stable internet connection of at least 20mbps.